Cancellation and Refund Policy

Effective Date: June 2, 2025

At iTwelve Tech, we strive to provide exceptional services. If you need to cancel a service, please review our policy below.

Cancellation

You may cancel a service by providing written notice to info@itwelvetech.com.

Cancellations made within 7 days of service commencement may be eligible for a refund, subject to the terms below.

Refunds

• If a project is canceled within 7 days of commencement and no significant work has been completed, a full refund may be issued.
• If work has commenced, refunds will be prorated based on the work completed.
• No refunds will be issued for completed services.

Exceptions

Refunds are not provided for:

• Services canceled after significant work has been completed.
• Delays caused by client inaction or failure to provide necessary information.

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